Challenges
The client faced several issues that were negatively impacting their lead generation and customer engagement:
- E-commerce functionality issues and security concerns were reducing lead generation and diminishing user trust.
- SEO deficiencies were hindering online visibility, while design and navigation issues needed improvement to enhance the overall user experience.
Objectives
The primary goals were to:
- Improve lead generation and capture high-quality leads through enhanced functionality and user experience.
- Boost organic search visibility through optimized SEO efforts.
- Increase customer trust and satisfaction by improving security and site usability.
Approach
Target Edge developed a strategic approach to overcome the client’s challenges, focusing on lead generation, SEO optimization, and user experience enhancement:
1. Lead Generation
- Improved Contact Forms: Streamlined the lead generation process by enhancing contact form design, placement, and implementing auto-fill features for returning users.
- Enhanced Security Measures: Implemented advanced security protocols to improve user trust and encourage more information submissions.
2. SEO
- Keyword Optimization: Conducted a comprehensive SEO audit and optimized the website content with relevant industry-specific keywords to enhance search engine rankings and visibility.
- On-Page SEO Enhancements: Updated meta descriptions, titles, and internal linking structures to drive more organic traffic to key landing pages.
3. User Experience
- Faster Page Load Times: Optimized the website’s performance to improve page loading speeds, resulting in a smoother user experience.
Simplified Navigation: Redesigned the website’s navigation to be more user-friendly, allowing visitors to find information easily and improving overall engagement.